Privacy Policy
This privacy notice sets out what personal data we hold about you and how we collect, use and share it. It also contains important information about your rights in relation to your personal data, and how to contact us or supervisory authorities in the event you have a complaint.
Urenco Limited is known as the 'controller' of personal data we gather and use. When we say 'we' or 'us' in this notice, we mean Urenco Limited of 1 Paddington Square, London, W2 1DL, UK, (registered in England and Wales with company number: 01022786) and all subsidiaries within the Urenco group.
If you have any questions about this Privacy Notice please email us at privacy@urenco.com.
Visitors to our website
When you visit and interact with our website, we will process your personal data. The below table sets out the purposes for processing, the personal data used and the lawful basis. This applies to the website www.urenco.com.
Purpose
Personal data used
Lawful basis
Managing website enquiries
Name, contact details, details of enquiry
Legitimate interest
Website analytics
Set out in 'Cookies' section below
Consent and legitimate interest
Cookies
Cookies are small text files that are storied on your device when you visit our website. They allow the website to function properly, personalise some functions and analyse how people use our website. Find out what we use them for, and how you can control their use, by viewing our cookie policy.
Visitors to our physical sites
When you visit our physical sites, we will process personal data about you. The personal data we collect, the purposes for processing and the lawful bases are set out below.
Purpose
Personal data used
Lawful basis
Visitor management
Identification details
Legitimate interest
Building access management
Identification details
Legitimate interest
Security clearance
Identification details, photo ID
Legal obligation
CCTV management
Images
Legitimate interest
Use of your information
This is information about you that you provide to us when corresponding with us by phone, email or otherwise. The information you give us may include your name, address, email address and phone number and, should you wish to physically visit one of our facilities, appropriate photo ID. We will use this to provide you with the information that you request from us, organise further contact, and ensure that content from our site is presented in the most effective manner for you and for your computer.
Log files
We use our website server log file to identify patterns of website use to enable us to improve the service we offer our site visitors. We do not use them to identify individual users of our website.
Disclosure of your information
We will have the right to share your personal information with third parties where:
You have applied for employment (selected third parties that assist us with our recruitment process).
We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions.
Transfers of personal data to third countries
If any personal data is transferred outside the UK or EU (as the case may be), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
The country has been deemed to provide an adequate level of protection for personal data
Specific contracts approved for use in the UK or EU are used which give personal data the same protection as it has in the UK or EU (as the case may be).
Retention of personal data
We will ensure that your data is treated securely and in accordance with this privacy notice and data protection requirements. We will only retain personal data for as long as necessary to fulfil the purposes we collected it for.
Your rights
You have the following rights under data protection law in relation to your personal data:
The right to be informed- this Privacy Notice is our way of informing you how your data is used.
The right of access- you can request a copy of all the information we hold about you to check that we are lawfully processing it.
The right to rectification- you can request that we rectify information about you that is incorrect.
The right to erasure- also known as the right to be forgotten. You can request that information about you is deleted.
The right to restrict processing- you can request that we pause processing your data so we can verify the lawfulness of processing.
The right to object - you can request that we stop processing your information if you feel that the processing is not lawful.
The right to data portability- you can request that data is transferred to another party so it can be reused across services.
Where you have given consent for us to use your personal data for specific purposes, you have the right to withdraw this consent at any time. If you would like to exercise any of the above rights, please complete our online form or email privacy@urenco.com.
We will respond to any request within the statutory deadline of one calendar month. This deadline may be extended where applicable under data protection law. We will inform you if your request meets the extension criteria.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information. If you have any concerns about how we process your data you can complete our form or email privacy@urenco.com.
Under data protection law you have the right to make a complaint to an applicable data protection authority if you feel we have not complied with our data protection obligations. The local data protection authorities include:
Jurisdiction
Supervisory authority & contact information
Germany
LDI NRW Kavalleriestr. 2-4 40213 Düsseldorf
Tel:
+49 211 38424 0
Email:
poststelle@ldi.nrw.de
Netherlands
Autoriteit, Persoonsgegevens, Postbus 93374, 2509 AJ Den Haag
Tel:
+31 88-1805 250
United Kingdom
The Information Commissioners Office (ICO)
Tel:
0303 123 1113
Website: ico.org.uk
United States
The applicable federal or state authority in the United States, depending on the nature of the issue and the type of personal data involved.
Changes to this privacy notice
This privacy notice was last updated on 02nd June 2026.
We may update this privacy statement from time to time and recommend that you revisit it on occasion to see the latest version.